Service Guidelines & Sample Recommendations
~We take care of precious samples~
Sequencing success starts here! Proper sample prep is your key to best results. It’s all about the details: what’s your sample type, how much do you have, what primers will you use, and what extra services do you need? By following these service guidelines and sample recommendations you will be on the path to sequencing success!
Use these gold-standard guideline recommendations to maximize workflow handling and results for your sequencing projects.
Sample Input Recommendations
SERVICE GUIDELINE
Sample Amounts, Volume, Concentrations
Optimize your library prep to maximize data outputs.
♦ We accept samples at any stage of the pipeline
Sample Submission Instructions
SERVICE GUIDELINE
Purchase Orders and Submission Forms.
Find step-by-step submission guidelines.
⇒ We absolutely accept a wide range of sample types.
♦ Ensure best results with proper sample handling information
Sample & Data Storage Policies
SERVICE SAMPLE RECOMMENDATION
Unused samples can be returned – just let us know in advance! Also, learn about available data storage options.
♦ Gold-standard service & operations
Data Transfer Options
SERVICE SAMPLE RECOMMENDATION
A variety of data transfer solutions to meet your requirements.
♦ Results delivered with fast turnaround times
The inclusion of service guidelines and sample recommendations will have a profoundly positive impact on your project. As a direct result, you’ll reap considerable time-savings benefits. Moreover, these benefits will create a ripple effect, leading to enhanced project outcomes and team performance:
♦ Accurate results
♦ Reduced errors
♦ Faster processing
♦ Efficient workflow
♦ Avoiding rejections
♦ Ethical considerations
If you have any questions related to your sample submission, want to clarify something about your custom sample input, need guidance with filling out forms, want to double-check expected turnaround times or need additional support services, our customer service and sales specialists are available to help you. We also provide expert consultants for project planning and solutions for every step of your workflow. Contact us!